Facebook for Small Business is Changing

4 Feb

Have you started noticing that your Page posts aren’t showing up in friends and follower’s news feeds as much anymore?

Facebook Business Page

Has your company’s engagement levels decreased on your Facebook Page?

This is because Facebook has implemented a change in 2015 intended to improve the experience for personal users. (Their official stance).

According to the recent announcement on Facebook’s blog, they are reducing the number of overly promotional page posts in users’ News Feeds.

“As part of an ongoing survey we asked hundreds of thousands of people how they feel about the content in their News Feeds. People told us they wanted to see more stories from friends and Pages they care about, and less promotional content.”

Many of us who manage our own Facebook business pages & indeed other small business pages, are more of the opinion that it has more to do with moving towards a “proper” business versus personal format on their platform. Ensuring people have to promote their business pages correctly – via paid for ads & boosts, much the same as you would if you advertised on any other platform.

The main thing we have all seen is a huge decrease in organic views on business pages & this doesn’t even depend on the amount of followers / likes you have.

However good content is still getting out there – Facebook is initially targeting “salesy” small businesses – the type that show the following:-

  • Posts that solely push people to buy a product or install an app
  • Posts that push people to enter promotions and sweepstakes with no real context
  • Posts that reuse the exact same content from ad

So great & engaging content is important – Your customers will still be on Facebook – They are not going to move away just because Facebook decides to limit businesses from appearing… BUT Facebook ads & boosted posts are extremely important.

What do these changes mean for small businesses who are unsure about Facebook advertising?

You should be doing the following immediately

  1. Evaluate your Facebook marketing strategy and create content that will be engaging.  This type of content needs to provide value to your audience—content that they can learn from, share, and want to share out.
  2. Use the correct link format when posting links on your Facebook page instead of burying links in photo captions.
  3. Run a Facebook posting test to see what kind of posts gets the most engagement. For example, One of my clients is a Haulage company, so instead of posting general stuff like “Its Valentines soon – What are you planning to buy for your partner?”  I try to post content that contains valuable advice related to the clients followers; such as:  “Did you know that during Valentines week, small businesses transport costs can double due to …”
  4. Post images and videos on Instagram and cross-post to Facebook..
  5. Use a social media content calendar to organize posts on Facebook to coincide when your target demographic is online.

However all of the above takes time & is not a quick thing to learn how to do correctly – that’s where a Social Media company such as Rocoja Limited comes in.

Overall by targeting less ads strategically, you can achieve much greater efficiency than just posting lots of content after content, which will now not be sent out.

Businesses must start to use Facebook boosts & ads to target audiences in order to increase reach. Something Rocoja is perfectly able to help with.

 Going forward

There are things you as a Business owner can do to help reach & overall market value.

Get to know your Facebook audience

Data showing what ads are most successful is useful as it gives you insight about content that resonates the most with your audience and what communication style your audience responds to the best; Any Social media company worth its salt can get this information for you. (Have a read here) 

Don’t focus on selling on Facebook
One of the main reasons why Facebook is changing its algorithm is because more and more businesses are posting sales-driven content, as opposed to resourceful content that will provide value to their audience.

Post your best content on Facebook
Facebook wants people to see only the best content on their News Feed. Which means that in order for a business to see engagement on their posts, you have to be mindful of the type of content you are posting!

Just because it’s been successful on other platforms, it may not translate onto this new, much more selective Facebook. So do your homework. Content that has the most clicks and shares is important to you & is something the new algorithm is aiming for via the paid for boosts.

With all that in mind – Don’t be tempted to forget about your Page!

In October 2014 nearly a billion people visited Facebook Pages.

Of those visits, more than 750 million happened on mobile devices.

Many businesses also use Pages as a customer service channel.

Businesses should think about their Page as a cornerstone of their online identity, not simply as a publishing service.

The businesses that are doing this well understand the discovery and communication that happens when people come to their Page.

And it’s important to note that Facebook is increasing its investment in Pages also.

We have recently seen a “Contact us” button arrive at the top of some pages & a “Menu” list arrive on restaurant pages. So they are most definitely here to stay!

For any more help / advice or Small Business Tips & Tricks

Please contact us

Info@Rocoja.co.uk

Karin

Please join Rocoja on any of the social media platforms below.

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