Tag Archives: email

Stay Safe – Email Invoices

3 Nov

Rocoja Limited has just had the email below sent through –

Email Virus

It is appearing as an invoice from TM Group Billing with a subject of  “A new invoice has been created”.

Attached to the email, is what looks at first glance to be a Document (word doc).

This is another email scam, aiming for a click on the document as the originators of these viruses are being a little more clever now, by using what look like business email addresses and associated subjects that may entice a user to read the email and open the attachment.

A shift has recently happened, which has seen a high proportion of these scam emails, being targeted at small businesses, with the hope of getting a better response.

Practically all of these also have a password stealing component, with the aim of stealing bank, PayPal or other financial details along with your email logins.
Many of them are also designed to steal the Facebook and other social network log in details of small businesses, along with Website log ins & FTP files  (if you manage your own site).

The companies & employees who are mentioned in the emails are normally completely  innocent and have been picked at random.

Never get involved in any way, even if your “good” heart tells you to let the company involved know what’s happened; the best advice is – dont.

With regards to the aforementioned  TM Group “new invoice” email; on hovering over the attachment, it appears to be a genuine word doc attached, however it is most definitely corrupted and contains a horrible virus.

Overall – all I can say is – Be very careful with email attachments.

The basic rule is NEVER open any attachment to an email, unless you are expecting it.

Also – as great as Virus protection programs are; don’t just rely on the “Real-Time” scanning available with many of them – If you absolutely have to check the attachment – do this..

Save the document to a safe location on your computer, normally your downloads folder or your documents folder and THEN scan it with your antivirus.

Many antivirus’s do not automatically detect macro-viruses in real-time protection and you need to enable document or office protection in the settings.

Also be aware that there are a lot of dodgy word docs spreading that WILL infect you with no action from you if you are still using an outdated version of word. This is a good reason to update your office programs to a recent version and stop using office 2003 and 2007.

Many small business owners use older versions of office programs, because  they are convenient, have the functions and settings we are used to and may have never seen a need to update to the latest super-duper version.

BUT the risks in using older version are now seriously starting to outweigh the convenience, benefits and cost of keeping an old version going.

I strongly urge you to update your office suite to the latest version and stop putting yourself at risk!

For any more help / advice  or Small Business Tips & Trick

Please contact us

Info@Rocoja.co.uk 

Karin

Please join Rocoja on any of the social media platforms below

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Blanket Marketing – WHY NOT TO!

4 Dec

mistake

I recieved this email today – I have removed the company details as I would never embarass a company that has made a classic (& highly preventable/annoying) mistake.

“”Dear Rocoja

I have noticed your company ’s focus on going the extra mile for your clients. I would welcome the chance to introduce our company, XXXXXX  and have a discussion with you regarding a potential outsourcing relationship.

Our expertise is in social media.   Our services enable companies like yours to focus your human resources on client needs while extending your in-house team with dedicated resources from XXXXXX. Our online marketing specialists have expertise in social media blog management, discussion moderation, lead generation and more. Our services have been tried and tested by partners both in Europe and the USA.

I am hoping you may want to know more about a cost effective outsourcing solution. I will be in London in a couple of weeks, and I would like to extend an invitation to you for a short meeting.   Are you available between 6th and 7th of December?

Thank you in advance for your time!

Kind regards,

CXXXX XXXXX

Business Development Manager, XXXX Services “”

Spot the mistake?

I am a Social media / Small business Consultant myself, so its plainly obvious that this company has done no research about my business whatsoever!

This is precisly the reason why I set up ROCOJA.

I was so fed up with the sales pitches above. Sounding really genuine & as if they care about the business they are pitching too, BUT do they really know the businesses they are targeting and do they care one jot about them?

My advice will always be the same – make sure you are not being sold too! Make sure the company you choose is not only interested in your business but actually wants to come along with you for the ride… as all small businesses know, it can be a bumpy ride & I feel that the kind of company’s that employ the sales tactics above will NOT appreciate this.

Now for some basics – (the company above can take notes!)

Work out your demographic, such as the age range of your prospective clients, are they a small business client/large business client, what type of business are they in (to avoid the embarrassing mistake above), do you know if the readers are more likely to be male or female?

All of the above things are important & can mean the difference between the email being read & understood or being “trashed” immediately – or as in this case , annoying someone so much it elicits a response you dont expect.

Even if you have an idea about your target audience, there is no substitute for facts, so ask any prospective marketing company to explain how they identify target markets..

With regards to gender, depending on your industry, you may find your readers will be more male / female or evenly split, this may mean you need to tone your marketing material differently – Men are usually driven towards hard factual pieces of information, whereas women like to be able to connect personally to issues.

You should also take into account locations of businesses – emails featuring photos / pictures of fields etc may not be relevant to urban based business & vice versa.

For more idea’s, tips & tricks please contact me

Karin@Rocoja.co.uk

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www.Rocoja.co.uk

Facebook annoys millions of Users with a “sneaky” switch of their contact details!

30 Jun

You may have heard the news regarding your email address on Facebook or you may not.

If you use Facebook (lets face it, if you are here, there is a good chance you do); Over the last couple of weeks, they have been changing peoples email addresses to use its own.

Well – technically, what they have done is given you an @facebook.com address & whether you like it or not, You have it showing as your ONLY email address on facebook – SO that’s the only way friends can now email you!

Facebook has come under fierce criticism for this, what is seen by many as a “Sneaky” move & have been rapidly issuing statements to defend this move.

“We basically defaulted to show your Facebook address as we rolled this out, just to keep it consistent for everyone,” said Meredith Chin, Facebook’s manager of product communications.

She repeated the word “consistent” several times in her attempt to explain Facebook’s rationale for the change.

It’s part of a relatively new “Timeline” profile set-up process that lets users change their privacy settings for each post displayed on their Timeline page. The e-mail move “is similar to that. It’s an additional visibility setting,” she said.

However many have compared the change to a Man In The Middle (MITM) attack, which refers to tactics hackers use to intercept emails by inserting a new email (silently) between the original writer & original destination.

If it hasnt hit your account yet – BE SURE it soon will. Facebook have NO PLANS TO STOP THIS.

However if you still want to be known by the email address you have been known as for  years (like me) or just prefer NOT to be a “Facebook” drone, you can fix this!

You have two options for any email addresses associated with your Facebook profile: “shown on Timeline” or “hidden from Timeline.” By default, Facebook is setting your @facebook.com address to be “shown on Timeline” and hiding the rest. To change that, switch your @facebook.com email address to be “hidden from Timeline,” and set a different email to be “shown on Timeline.”

1) Go to your timeline and click “About” under your contact info.
2) Scroll to “Contact info” and select edit.
3) Switch the crossed out circle symbols to a full circle for the inbox options you want to be seen on your profile.
4) If you want to deselect your Facebook email account, switch it from the full circle to the crossed out circle, to hide it from your timeline.

Personally, I’m really hacked off that I’ve had to mess around with my Facebook account like this, just to get my email address back visible – I wasnt consulted on any of the recent changes to my account, including Timeline nor privacy changes & this is just another annoying demonstration of Facebooks disregard for its users!

They need to be careful; with all of the other media rich sites out there who are just waiting to mop up ex-facebook users who are fed up with this policy of “we are bigger & we are the boss”.

Lets get our email addresses back guys & gals!

www.Rocoja.co.uk

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