Tag Archives: Office

Social Media – Manageable or not?

26 Aug

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The number of Social Media channels a Small Business had to look at utilising for marketing purposes has skyrocketed in the last few years & consequentially the number of ways to  make a mistake, has skyrocketed too.

Once upon a time, you could concentrate on one or two channels & know that your customers & potential revenue stream were there, but now, it seems a new portal / platform is appearing almost weekly. Now even the most adept marketers are faced with the unenviable task of determining the most suitable channels from dozens & dozens for each client they are assisting.

So how can YOU, the Small Business owner be expected to maintain your own social media marketing strategy & still run your business effectively.

Well if you follow these quick tips, you can achieve a semblance of balance.

Of course it would always be preferable to get a professional in to help; However being one myself, I understand small business & am always here to help as & when you are ready to take that step. But for now – Heres some help.

Facebook – 

Active-Facebook-icon

1) Ensure you have a “Business Page” – Don’t be tempted to use your personal page

2) Brand the header & have a comprehensive “About us” section

3) Respond daily to comments / posts on your wall

4) Don’t Automate any function – it looks & lazy & feels like you are cheating your customers.

Twitter – 

Active-Twitter-icon

1)  Respond to Comments & RT’s daily 

2) Post at least 2-4 Tweets daily, Thanking new followers & Linking to your sites

3) Don’t Automate any function – it looks & lazy & feels like you are cheating your customers. 

 

Pinterest – 

Active-Pinterest-icon1) Create at least  6 – 8 boards

2) Re-pin at least 4- pins daily

3)  Engage with the above channels – making sure you follow their Pinterest channels too

4) Don’t Automate any function – it looks & lazy & feels like you are cheating your customers

You can see I have said DON’T automate – The reason I say this is explained more Auto-Tweets a BIG FAIL!

The above should take no more than an hour or two to do well – Which is ok, if you have that time & if you know what you are doing. 

Personally, I would suggest using someone like Rocoja to help. 

Leave it to a professional, so you can get on with running your business.. Its a lot cheaper than you think!

WELL – it should be! Read this ->  Bigger isn’t always Better

 

Please read my other blogs for some more tips & hints.

I hope the above helps.

Karin

Please join Rocoja on any of the social media platforms below

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Why can’t I DIY it?

14 May

I’ve been asked this question a LOT by the small businesses who seek out my help.

I create a social media presence for my clients, branding it & marketing them in a way that gets the best from the platforms we choose to use in relation to the business/ sole trader I am helping.. It’s not a One-size fits all routine & is certainly not an easy thing to do. BUT on first impressions, I can see why some people would assume, it’s just “messing about with Facebook” .

So below is a quick “help” guide to see if you could / should be handling your own marketing..

  1. Do you have Social Media or Marketing experience?

(This may seem a silly question, as you would expect someone to have experience in something they were going to undertake, especially if its something as fundamental to the life & success of their business as marketing is;  However many many directors/owners have no experience in this area & fall straight away at the first hurdle).

2.  Do you have time to learn a whole new Job role?

– Below is the “Job description” from an advert placed this week in a publication for a “Social media marketer”.

We are looking for a competent & able person to optimise, maintain, monitor and lead the platforms and any marketing strategies carried out in them: Facebook, Twitter, Foursquare, YouTube, Pinterest, Mixcloud, Soundcloud, Google+, Flickr, etc.

– Content creation and management: content marketing.

– Interaction with users: community engagement.

– Social commerce: leads, calls to action and conversions in social media.

– Monitoring: online media, information sources and social channels.

– Measurements and follow-up: determining the ROI of the work carried out, justifying the quality of the actions taken and, of course, the results thereof.

– Fan building: based on achieving specific ROI objectives.

– Contests and campaigns: creative input, development, starting up and monitoring.

– Qualitative aspects: Sentiment reports, strengths, scope, virality, passion and effects for the brand online.

– SEO: website, blog and social platform (social search) optimisation, aimed at improving search results.

– Keyword optimisation and improvement in new SEO/SEM opportunities

– Email marketing: development, creative input, running, results and campaigns.

– Database: creation, management and maintenance of the database, making it larger and more streamlined.

– Website: content optimisation and stimulation, improvements within the website structure: functionality, usability, navigation by users. Developing and launching a mobile version. Promoting, marketing and communicating all the website’s contents. Measurements, monitoring and follow-up of results.

– Coordination and management of press and communication tasks: contents, interviews, website news, exclusive acts, etc.

– Video-marketing: optimisation, search, keywords, sponsored videos, marketing.

– e-Commerce: creation and generation of online sales opportunities.

– Reports: online sales, online positioning, online reputation, online results.

– Community: leading online communities, brand representation in different forums and communities.

– Online branding: searching, identifying and improving all brand-related aspects in social media.

– Adviser: playing a brand consulting/advising role with regard to the online environment: opportunities, threats, new initiatives, development of digital identity and online presence, identification of potential business and new digital transactions.

Other ad-hoc duties as & when required.

(What do you think)?

  3. Research time

Finding & engaging clients is key to the growth of any online platform, this is luckily a smaller arena when you work for small businesses as less is often,  more – a more targeted approach with the focus on quality rather than quantity is key here. However, you need to be very comfortable with engaging the audience you are seeking. this can be by demographic / geographic or another key factor.

The 3 points above are the most key factors to consider when thinking about a DIY campaign.

If you can do this & still run/grow your business, then fantastic!!!

However for the sake of a few pounds a month, I highly recommend engaging the services of a professional.

This doesn’t mean, get online & find the biggest flashiest website, with promises of hundreds of followers & clicks etc in a few days for extortionate sums..

This means look at a social media company who understands small businesses, look for references, look for recommendations & of course look at costs.

Rocoja is happy to provide free analysis & to quote to help small businesses.

We are trusted amongst the small business community in Surrey & South London, with costs starting at just £30 per month.

www.Rocoja.co.uk

Karin

Please join Rocoja on any of the social media platforms below

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